Lead eComm Designer – eCommerce Department

  • Growth
  • Warsaw, Poland

Lead eComm Designer – eCommerce Department

Job description

We’re looking for a Lead eComm Designer who is ready to jump right into working with UX Designers, UI Designers, PO, PM, Head of eCommerce, Researchers and Data Analysts. We’d love to find a talented person with a problem-solving mindset who is excited to be involved in creating both completely new e-commerce features as well as improving existing ones.

If you have UX experience in inhouse e-commerce platforms and you understand the business goals – get in touch! Let’s change the furniture industry for good – we’re waiting for you.

About the Growth Department

This department was created as a result of the integration of eCommerce and Performance Marketing teams. Growth, together with the Operations Department, is responsible for guiding the user through the complete user path. The primary responsibility of Growth is to reach conversion goals. 

By combining those two teams we are able to create a coherent and smooth customer journey, while improving the efficiency of our marketing efforts.

About the eCommerce Team

This team is responsible for our main channel and platform on which the client operates. In close cooperation with Performance Marketing, this team models the sales funnel and the whole customer path. 

In collaboration with the Product Department and Brand Marketing, this team creates content around our offer and our brand. On the basis of technology provided by Product Engine, it implements the configurability of our products, and together with Experience Strategy it makes sure that eCommerce Experience is outstanding and unique. 

eCommerce consists of digital designers and developers who, with the help of Product Owners, Scrum Masters and the platform team, co-create the whole environment of customer contact with Tylko.


Responsibilities

  • Overseeing the overall user experience on Tylko's website - from the first visit through making a purchase. (Our product is a premium one, clients fall in love with it at first sight, that's why user experience is so important to us.)

  • Creating useful, usable and friendly solutions for eComm flows.

  • Producing mockups and prototypes for project validation or/and usability tests

  • Presenting and explaining Tylko's products and services on the website.

  • Finding a compromise between business goals and customer goals.

  • Close collaboration with eComm Team and BI Team.

  • Taking part in making plans for eComm development.

  • Optimizing the eComm part of our website.

  • Participating in usability testing, data analysis and synthesis of insights.

  • Working in the office in Warsaw three days per week.

  • Close collaboration with UX Designers from complementary teams responsible for configuration and services to provide a holistic, consistent and delightful Customer Journey.


Why Tylko

Being a part of the Tylko team goes beyond clocking in every day and keeping your head down. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard, and provide the following great benefits for every single member:


  • Comprehensive healthcare

  • One bonus day off (every month)

  • A dedicated budget for professional development

  • A discount on all Tylko products

  • Yoga classes at work

  • Mixer parties

  • Fun events like cooking classes, inspiring talks with people and professionals from all walks of life, and other great meetups.

  • And of course, a dog-friendly office!


Be fairly remunerated –  14 000 – 16 000 gross on job contract (depending on your skills and experience). 

Requirements

Must have

  • At least 5+ years as a UX designer

  • At least 3 years in eCommerce development

  • Experience with working on in-house eCommerce web platforms.

  • Ability to lead the design process and adjust it to current projects.

  • Experience in participating in A/B and usability testing. Skills and readiness to gather insights and analyse data.

  • The excitement of having the possibility to share the experience and knowledge with others designers on best practices. 

  • Experience working with Figma or other similar software.

  • Ability to articulate design decisions clearly.

  • Power to be innovative, love to experiment and have the courage to make decisions.

  • An open mind for feedback.

  • Team-player mindset and problem-solving attitude

  • Flexibility and ability to navigate constant changes

  • Good time management and self-motivation

  • A true passion for designing great products

  • Good command of English (written and spoken)

Nice to have:

  • Experience in phasing feature implementation

  • Experience with working in a scrum team

  • Feeling of the esthetic details and typography, but no worries - in collab with highly experienced UI designers.

 

ABOUT US

HERE’S WHAT YOU NEED TO KNOW ABOUT TYLKO:

TYLKO is an innovative tech-driven furniture company founded in 2015 in Warsaw, Poland. We specialise in providing high-quality storage that our customers can adapt down to the last detail through the use of an intuitive online configurator and our AR-enhanced Tylko App.

We’ve reworked every step of the traditional furniture-buying process in order to create a better and more personal experience – a seamless process from high-quality products with simple online shopping, through free doorstep delivery and effortless, tool-free assembly.

We’re a tight-knit team of 186 specialists from around the world working in the diverse fields of design, production, IT, marketing, communication, customer experience and much more.

So far, we’ve helped over 75,000 happy customers find their perfect fit, with over 90,000 one-of-a-kind pieces of Tylko furniture shipped around the world.


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